With the SAP Cloud for Customer extension for Gmail, you can leverage tools you use every day to be more productive right within Gmail. This extension connects to the SAP Cloud for Customer solution and provides a quick view of all relevant information when e-mailing prospects and customers and allows you to link e-mail conversations, view contact information, and create new opportunities, tasks, and visits, all directly from Gmail.
Key features of SAP Cloud for Customer extension for Gmail
• Link e-mails to an existing account or opportunity and keep all customer conversations synced
• See all related leads, opportunities, visits, activities, and tasks based on sender’s e-mail
• Create new contacts
• Generate new opportunities
• Create a new task or visit as a follow-up to an e-mail action item
Note: To use SAP Cloud for Customer extension for Gmail with your business data, you must be a user of you must be a user of SAP Cloud for Customer.