Spekit is an in-app learning and digital companion that helps employees learn their tools and navigate process changes by accessing answers and enablement resources in real-time, everywhere they work.
Built by sales ops professionals for growing & remote teams, Spekit blends the sophistication of a modern digital adoption platform with the simplicity of a contextual knowledge base for a lightweight yet powerful solution to continuous employee training.
5 MINUTE SETUP – NO CODE REQUIRED
✔ Embed application training, sales enablement & more automatically in the tools your team uses every day – no manual mapping
✔ Search and access training from your knowledge base directly within the Chrome Extension, across any app
✔ Free, customizable training content on the most popular tools to kickstart your documentation
✔ Spekit is SOC II Certified
✔ Chrome Extension – embed and search training anywhere
✔ Salesforce Lightning Component – search training from the Salesforce utility bar or on Salesforce mobile
✔ Slack integration – access training and resources without leaving Slack
✔ Outlook Extension – search in email
✔ One-click print PDF training manuals
✔ Wiki to organize training by team
✔ Send in-app alerts and notifications in real-time on process changes or new training content
✔ Relate training FAQs to objects, picklists and fields in Salesforce for easy access.
✔ Analytics & Feedback
✔ Assign Subject-Matter Experts to crowdsource
✔ Enable in any web application
ONE SOURCE OF TRUTH – MULTIPLE PROBLEMS SOLVED
✔ As a Contextual Learning Platform – train and onboard your employees with ease
✔ As a Knowledge Base – centralize your processes and definitions
✔ As a Salesforce Data Dictionary – document your configurations and integrations
✔ As a Change Acceleration Solution – effortlessly communicate and drive adoption of process changes
– Accelerate new hire ramp-up
– Easily migrate to Salesforce Lightning or roll-out new services (Health Cloud, Service Cloud, CPQ, etc.)
– Effortlessly communicate “micro-changes” (new fields, new approval processes)
– Track effectiveness of your content and training
– Reduce documentation time by over 60%
– Reduce time spent searching for knowledge
– Reduce IT time spent on answering end-user support tickets
*Requires a Spekit account in order to use. Companion to the Spekit app. Works with Salesforce Classic and Salesforce Lightning.*
***** New Release 02.17.2020 *****
* Introducing Spekit Flows – the step by step guides to help your team navigate tools and processes with ease.
The help you need, anywhere in your browser.
The Spekit Chrome Extension allows you to extend the benefit of your Spekit knowledge base to any web application in your browser.
Install it to:
• Onboard new employees faster
• Search your entire company knowledge base from any application
• Get embedded process and policy reinforcement across your entire team
• Increase adoption and change dissemination of processes and rollouts
Having issues with the chrome extension, keeps disabling it and now I’m not about to use it. I have removed it and installed it again, but still the same issue.
We have been a Spekit customer since the beginning and I am continually impressed with where they are taking this product. Spekit has transformed how we on-board new users and document metadata and processes. Spekit has decreased our sales operations tickets by at least 25% since answers are so easily found by our users. We implemented the system in just a few days without technical code writing experience. Keep up the great work Spekit!!
Spekit has become an essential knowledge management tool for our growing organization. The app’s ease of use for both Admins and end users, its flexibility, and the Spekit team’s superior support offering and their level of engagement enable us to create and share the needed end user references and resources intuitively and efficiently.
Great app! Especially love the free Salesforce training content that is provided.
Spekit has made training so much easier, which increases productivity and the fact that it’s free is great as well. I look forward to utilizing it as a tool moving forward!
This has been a great extension for my team. It’s making onboarding new employees much easier and more efficient with the free training content. It makes Sales Force much easier to learn and adopt.
I am beyond impressed by this product and team. Two brilliant founders that have built the most user-friendly tool that has changed the way my team and I communicate and operate within our CRM. Very grateful that Spekit has solved so many of our pain points as an organization.
Spekit for Chrome is a very powerful extension. The ability to have streamlined knowledge integrated into any web apps is a huge value add for us.
This extension is intuitive and incredibly useful for learning new applications. This has definitely has increased my productivity.
Great productivity platform & very responsive/helpful team!
Helpful when learnings new applications and very intuitive. Pleasantly surprised by the quality of customer support. I’m happy to see new features being added so frequently. Would recommend!
Super useful for learning new applications, user friendly, great customer support, always adding new features.
Total game changer! Spekit has managed to answer every question I could ask and has presented the answers in a way that is incredibly easy to access and implement.
I had no idea how much impact Spekit can have on my life (and my team’s) until we all started using it! Crucial information was buried in emails, slack and google docs. Now it’s all there in Salesforce, available at the click of a button. It also made it very easy to onboard new team members. All in all, a great utility and we are looking forward to all the new features that are being worked upon!
Everything’s at my fingertips! Makes us super productive, our answers are all a few clicks away! Would definitely recommend if you want your business to run smoothly.
my most useful extension by far! Its like magic having the power of internal information at your fingertips without having some database to go to every time. My new hires are really seeing the value and its cutting the time to ramp in half!
This software has been extremely helpful and especially the free content that Salesforce provides. Makes it a lot easier to use and implement in our own training.
Salesforce was a foreign language to me when I started at my new company but with the help of this extension and the free training content, I’ve been able to cut the learning curve down by a substantial amount, allowing me to focus more on actually doing my job rather than getting frustrated about learning yet another new software.
I love the Salesforce free training content because it truly makes Salesforce easier to learn and adapt to. Not to mention, it increases productivity by having access to everything i need in an organized and timely manner. It has proved to be an extremely resourceful tool and I would recommend to anyone!
Recently downloaded but already seeing time saving qualities while using with Salesforce. Many of the questions that come up are easily answered with the extension.
The Spekit Salesforce free training content is GREAT!! I am much more productive since I have all the answers at my fingertips and also helps to make Salesforce easier to learn….Highly Recommend!
Highly recommend. Salesforce is such an integral part of our business — Spekit makes adoption / ramping of new hires much easier and more streamlined
Love Spekit for three reasons.
1) We hired a new sales rep who was not used to Salesforce. We were able to shave WEEKS off his ramp time and reduce admin questions from him.
2) Spekit itself was easy to setup.
3) Amazing support from their team.
Salesforce has always been an enigma to me, but this helps make everything accessible and digestible — not to mention it’s free!