Bring ActiveCampaign into your Gmail inbox!
Meaningfully connect and engage with your customers. Go beyond sales automation to optimize your customers’ experiences — while closing more deals, faster.
The ActiveCampaign extension brings the power of ActiveCampaign’s customer experience automation into your Gmail inbox. Seamlessly manage your marketing and sales processes, and control your email marketing, marketing automation, and CRM without even switching tabs.
A CRM THAT STAYS UP TO DATE & ORGANIZED
As you qualify your leads and opportunities, you can automatically create a new deal record in ActiveCampaign. As the deal progresses, you can move it through the stages of your pipeline. As you collect additional information about the contact or opportunity you can add that information to their contact record. You’ll never have to worry if your CRM is current.
THE DATA YOU NEED, WHEN YOU NEED IT
Have all your contact data at your fingertips, right in your inbox next to the message you are typing. You’ll see your contact’s social network profiles, any tags you’ve applied, custom field values, any automated processes they are currently involved in, and open deal records associated with them.
TIME-SAVING AUTOMATION MADE EASY
Without leaving Gmail, you’ll be able to trigger sequences of automated actions. When you learn what product a prospect is interested in, you can drop them into an automated follow-up sequence with targeted content and offers to move your sales process along faster. If a contact schedules an appointment, you can drop them into an automation that automatically reminds them one hour before and then follows-up with them after to see if they have any additional questions. Choose from hundreds of pre-built automations that you can use with just a few clicks.
LEARN MORE
Learn more about ActiveCampaign’s CRM functionality at: http://www.activecampaign.com/crm/
CUSTOMER SUPPORT
If you have a suggestion or concern, please visit and send us a message: http://www.activecampaign.com/contact/ We’ll respond quickly.
ActiveCampaign’s category-defining Customer Experience Automation (CXA) Platform helps over 130,000 businesses in 170 countries meaningfully engage with their customers.
We give businesses of all sizes access to hundreds of pre-built automations that combine email marketing, marketing automation, CRM, and machine learning for powerful segmentation and personalization across social, email, messaging, chat, and text. Over 70% of ActiveCampaign’s customers use our 350+ integrations including Shopify, Square, Facebook, Eventbrite, WordPress, and Salesforce.
Offers some useful shortcuts, like adding tasks. But best part is the gmail functionality and integration. Being able to insert saved responses, track email opens, and automatically add/update contacts without any extra work are the best parts about the extension.
Active Campaign is an awesome email software tool. I’ve used it for years and would recommend it to anyone looking to automate email. The segmentation you can do is fantastic and this plugin just helps you to know what subscribers are doing.
AC is great but this plugin is awful. Consistently fails and the contact info from the email that you are viewing doesn’t auto-populate into the fields. This creates significantly more time suck.
Great for what we use it for. Especially love the fact that we can see when someone has opened an email and then see the email correspondence within the contact’s record. This has been particularly helpful during Covid when our (very) small team has been working remotely and we have limited communication — it helps us stay on top of what’s going on.
Very helpfull extension allowing to access yout CRM directly from your GMail inbox.
I’ve been working in the marketing automation / CRM SaaS Industry for 5+ years. Dealing with Hubspot, Mautic, Pipedrive, Salesforce, Adobe amongst many others. ActiveCampaign stands out for its reliability and fair price. The extension for business using Gmail makes sales teams’ life way easier, and communication with marketing and support a lot easier. Their knowledge base is clear and well written, there is room for improvement for their support. But this is a logic problem when growing fast. I highly recommend AC anyway.
I continue to encounter issues with the chrome extension crashing on me when using.
Hoping this is able to be fixed as the automation software is fantastic otherwise.
Enjoying Active Campaign automation software.
However, continued issues with the chrome extension with bugs and crashing issues.
It would be great if the plugin could send notifications of overdue tasks and contact activity such as opening emails or visit website.
Active Campaign has overall been super helpful with our business. We use it daily and it really helps us keep track of all our customers and leads so nothing slips between the cracks. Love the customization options. Yes, there are some bugs as mentioned, but support is very responsive and constantly making improvements which I appreciate. We will definitely continue to use this
To be honest I have a good experience so far.
I’m new at using browser extensions it came as a requirement from my new job position and I must say that so far, I’m positively impacted.
Looking forward to reviewing it after 1 month and 6 months use.
At first the plugin did not perform as I expected, but once I learned how it worked, I’ve been pretty impressed. I love that when I click on an email, I immediately have access to all the data about that person, the deals, the emails, etc. I also like that I can update all the above directly from there. I don’t have to go to the app.
Some other people complained about crashing, but I haven’t had that experience once. I think the UI could be improved and I’ve given that feedback to the team and I’m confident they’re working on it. Their dev team is incredible and the customer service from AC is always A+. So, ignore the haters and try it for yourself.
My biggest complaint in general is that the email reads show weird numbers which I think has more to do with spam filters, email servers and email clients than anything else. I don’t believe there’s much AC can do about that.
ActiveCampaign is my favorite email marketing, CRM and marketing automation system after trying many others. For what it costs you get way more than you bargain for. If there are any features that you wish it had or aren’t 100% reliable give it a month. AC are always improving and updating the software. Couldn’t be happier and recommend it to all our clients. This chrome extension is a perfect case for that. There are some bad reviews but all reliability and usability issues have since been fixed.
First off, I love Active Campaign. The freedom and minimal limitations are great. You do need to understand the system before doing too much, but once you do, theres very limitation to whats possible. The price is amazing compared to their competitors. The active campaign extension is essential to my day to day business operations. It helps me to know whats going on without thinking about it. AND I can quickly respond to alerts and messages with it. Overall 10/10 for me!
First off, I love Active Campaign. The freedom and minimal limitations are great. You do need to understand the system before doing too much, but once you do, theres very limitation to whats possible. The price is amazing compared to their competitors. The active campaign extension is essential to my day to day business operations. It helps me to know whats going on without thinking about it. AND I can quickly respond to alerts and messages with it. Overall 10/10 for me!
I use it for some weeks now and really love it. It saves me a lot of work
Plugin seems to work well. ActiveCampaign is great to work with and an awesome platform for sending emails.
This extension Improved a lot. I had to uninstalled before but the new version works great!. I hope this continues bugs free. Good work, it is very usefull to have the contact details at one click!
When the plugin works, it works really well. Right now the UI is a little rough with it defaulting to not showing empty fields (all fields are empty until someone is added so this requires an extra click to “show empty fields”). I will say however that adding a task is super easy and I appreciate that. Haven’t incorporated this entirely into my workflow yet but trying to; will keep waiting on it.
There are a lot of things the ActiveCampaign extension does well. I like how it tracks email opens so I know when and how aggressively to follow up with a lead or prospect. I also like being able to update information like name, phone number email, lists, and tags right from inside Gmail.
It’s also pretty nifty how it only takes one click to send a lead from my Gmail to my CRM (ActiveCampaign). I’ve found it’s particularly useful if you have an automation set up for something like “new client”, and then when the client responses VIA email to say they’re ready to go you just add them to the “new client” automation and they get onboarding. This is great if you’re like me and get paid VIA wire transfers and there’s no simple way to program a zap or automation when someone becomes a client.
But there are a couple things I don’t love about it. I’ve had to re-install it once because it crashed and stopped working. But honestly, the “installation” only takes a second, so it’s not that big of a deal. None of data was lost or anything like that. And also, I only use a 15″ MacBook Pro, so the ActiveCampaign interface takes up a bit of my screen and squeezes my emails.
Really appreciate Active Campaign and with the ability to directly interact with gmail, makes my job easier and much more efficient! Very nice!
I have been using AC for a year, and the plugin was installed very shortly after. I have had to reinstall it at least five times since the beginning. It often crashes. Right now, it’s not picking up a single email open. I have communicated with AC about several problems:
– It doesn’t track mailmerges.
– It stops tracking past emails after a mailmerge.
– It crashes frequently.
– One moment, an email was opened twice. Another minute later, it was never opened in the first place.
I have not seen any reliable change. Customer Service & Tech do not seem to take these issues seriously enough.
The Chrome extension is great when it works. Love when the sidebar pops up and I am able to plug all my new contact’s info right into the CRM. Unfortunately, it is hit and miss when it works. I am giving it a 3 (otherwise it would have been a 4) because it is “quirky” at times and doesn’t always work the same way. I have reinstalled a couple times. I hope you can get this working more consistently on Chrome – it does save me a lot of time. Any suggestions you may have would be great!
Really happy so far. The ability to have everything on the same screen and update as I go is helpful.
So far so good. I like having access to everything on one screen, plus the ability to update immediately.
I really like this extension. You can do a lot of contact management and research without having to leave Gmail. This allows our reps to see information without having to login to our CRM. Good stuff for me. I do wish there was a way to collapse the pane in Gmail if you don’t need it though – maybe I’m just missing it.