Jive’s Chrome extension streamlines your workflow allowing you to quickly click to dial from your web applications or search your web application for matches based on the Caller ID for your incoming calls.
– Click to call: Simply hover over a number in your browser and click to initiate a call.
– Screen pop: Pop open a tab searching your favorite web application by the phone number or caller ID name.
– Call notification: Get a notification on your computer when you receive a call.
While the Jive extension will integrate with many web applications, you can select from a list of pre-built screen pop templates:
– Google Contacts
– Google Search
– Zoho CRM
This extension requires an active account with Jive Communications. For more information, find us at (http://jive.com).
Great extension when it works. Today I discovered that it is incompatible with the new Facebook redesign. I have the Jive gotoconnect extension installed on chromium-edge from the chrome web store. It is mangling post text in the new facebook and makes the courser jump all over the place when copying/pasting/typing. This makes it impossible to post or edit page posts accurately. Disabling Jive extension immediately fixes the issue, reenabling causes the issue again. Hope they can discover the problem.
Correction to a previous review of mine, I reached out to Support, and they got back with me the next day, there is a bug on Google Chrome that you have to use your mouse to click to sign in, instead of hitting the Enter key, which fixed everything. Good program, helps with making calls quickly
This app is great when it works which isn’t very often.
The only way it works reliably is if you keep the settings tab open. As long as you don’t mind having that extra browser window open all the time, it works great. We have been using Jive for about 1 year and the service is 5 star! I just wish they would fix the chrome plugin.
Doesn’t work for me either. i want it to work well with my softphone app, so we can click to dial from our web browser… Come on!
No notification when I’m receiving a call. You had 1 job, Jive…
it is so easy to use and saves me time
It simply doesn’t work. It doesn’t call anything at all.
Absolutely terrible reliability. Service is fine when it works, but that simply isn’t very often.
This app is fine when it works which isn’t very often. We frequently have to clear the Chrome browser history and re-start in order to make this work.
Huge disappointment on the reliability meter!
Was not working with my Polycom VVX500, but logged in to PBX and RESYNCED DEVICES, and now all is well. Rings your phone first, waits for you to answer, and then dials the call.
You must pick the correct line to ring (click on settings). Display of lines to select shows phantom lines (I do not have 12 devices), but if I pick the one that does not say PC or Android, it uses my Polycom phone.
Incoming call notification pop-up window and the phone system show most incoming calls as UNAVAILABLE which seems incorrect. Puzzling, and you can not tie that to your contacts or other csv unless you use Jive Mobility (computer as a phone) and not an actual phone.
You can pop up google contacts or your own asp page in another window. If you are part of a ring-for-help group, or get lots of calls, you get many chrome tabs open with the same title which is confusing however.
Excellent download time! Love how it doesn’t disrupt web browsing but is readily available when you need it by simply hovering over a number dial. Great extension!
Neat extension. I like that I can now place calls from Chrome without having to have a desk phone.
Installing it was basically instantaneous. And using the tool is self explanatory; very simple.
Installs in 2 seconds. Then click any phone number on any web page or type one in in the extension. You click call, your phone rings, then when you pick up your phone it dials the number you clicked.
If I were still in sales this’d be a lifesaver. Goodbye post-it notes
This has completely changed my life. I am going to save thousands of dollars now that I don’t have to buy a new 6+. The sleek integration with my browser makes it possible to call anyone at any time. I don’t have to lug around one of those clunky phones. Haha Mom, Who has the smart phone now. Go ahead you can have your “touch screen” I’ll stick with my 15in Display and all the apps of the entire internet.
This has made my life so easy. Couldn’t have asked for a better business productivity extension!