Spekit

Spekit is an in-app learning and digital companion that helps employees learn their tools and navigate process changes by accessing answers and enablement resources in real-time, everywhere they work.

Built by sales ops professionals for growing & remote teams, Spekit blends the sophistication of a modern digital adoption platform with the simplicity of a contextual knowledge base for a lightweight yet powerful solution to continuous employee training.

5 MINUTE SETUP – NO CODE REQUIRED

Embed application training, sales enablement & more automatically in the tools your team uses every day – no manual mapping
Search and access training from your knowledge base directly within the Chrome Extension, across any app
Free, customizable training content on the most popular tools to kickstart your documentation

FEATURES
Spekit is SOC II Certified
Chrome Extension – embed and search training anywhere
Salesforce Lightning Component – search training from the Salesforce utility bar or on Salesforce mobile
Slack integration – access training and resources without leaving Slack
Outlook Extension – search in email
One-click print PDF training manuals
Wiki to organize training by team
Send in-app alerts and notifications in real-time on process changes or new training content
Relate training FAQs to objects, picklists and fields in Salesforce for easy access.
Analytics & Feedback
Assign Subject-Matter Experts to crowdsource
Enable in any web application

ONE SOURCE OF TRUTH – MULTIPLE PROBLEMS SOLVED
As a Contextual Learning Platform – train and onboard your employees with ease
As a Knowledge Base – centralize your processes and definitions
As a Salesforce Data Dictionary – document your configurations and integrations
As a Change Acceleration Solution – effortlessly communicate and drive adoption of process changes

WHY SPEKIT?
– Accelerate new hire ramp-up
– Easily migrate to Salesforce Lightning or roll-out new services (Health Cloud, Service Cloud, CPQ, etc.)
– Effortlessly communicate “micro-changes” (new fields, new approval processes)
– Track effectiveness of your content and training
– Reduce documentation time by over 60%
– Reduce time spent searching for knowledge
– Reduce IT time spent on answering end-user support tickets

*Requires a Spekit account in order to use. Companion to the Spekit app. Works with Salesforce Classic and Salesforce Lightning.*
********************************
***** New Release 02.17.2020 *****
* Introducing Spekit Flows – the step by step guides to help your team navigate tools and processes with ease.

********************************
The help you need, anywhere in your browser.

The Spekit Chrome Extension allows you to extend the benefit of your Spekit knowledge base to any web application in your browser.

Install it to:
• Onboard new employees faster
• Search your entire company knowledge base from any application
• Get embedded process and policy reinforcement across your entire team
• Increase adoption and change dissemination of processes and rollouts