Free 14 day trial with full functionality. No credit card required. Download now, link with your Twilio account and start making calls in a minute.
App developed by the creators of the very popular Twiliod (over 20,000 users). This product is showcased by Twilio in their web-site with gold status.
Supports three modes
* Simple dialer. Dial or type numbers to make calls.
* Highlight numbers in any web-page for click to dial
* CRM integration. Click to dial and automatically open CRM records on incoming calls.
Key benefits of the plug-in are:
a) Save on calling charges. Link to your Twilio account, and make use of the Twilio wholesale rates.
b) Save time. Enables click-to-call, where the phone numbers within your web-page are highlighted. Click and make calls.
c) Understand the customer. When you receive the call, screen-pop automatically opens up your lead’s page. (You should create a simple script).
d) Easy setup and no hardware. Take your phone with you on the Browser wherever you go.
e) Send and receive SMS
f) Click to SMS
g) Auto complete for SMS. Saves time typing messages.
h) Voicemail for incoming calls on no answer
i) Voicemail drop feature to leave voicemails on outbound calls
j) Auto dialing. Click on multiple phone numbers to make calls automatically one after the other.
k) Add many numbers and dial numbers automatically one after the other.
l) Keyboard Shortcuts to make outbound calls based on your custom Twimlet
m) Call forwarding for incoming calls on no answer
n) Call transfer and add conference
This app has a limited trial period of 15 days. For usage After this, you will be paying a low monthly charge of $4.99. Twilio charges are additional.
Please ensure that you have a paid Twilio account and there is at least one number in your Twilio account
Make use of your CRM, if needed for automatic screen pop by entering the url of the API in the extension’s “settings” page. Please find the details in help.
Enable click to call functionality by providing the domain address in the “settings” page.
Supports Salesforce, Zoho, Insightly, Hubspot, Agile CRM, Dynamic 365 CRM online,Sugar CRM, Freshsales, Podio CRM, Followupboss,Pipedrive, Zendesk and Monday out of the box. Support to other CRMs can easily be added via a custom script.
Usage:
Install the extension.
Sign to chrome with your google account.
Login with your Twilio SID and AUTH TOKEN and provide a unique client name.
Set your default number.
Optionally set your CRM details.
Optionally enable SMS and voicemail.
Your app is now ready
Key features:
– Purchase Twilio numbers for many countries.
– Make calls to and from any number in the world.
– Make calls between extensions by using the client name of the extensions.
– Make use of Your CRM API to fetch contact details for each calls.
– Click to call functionality for your CRM pages.
– View recent log for upto 20 recent calls.
– Send and receive SMS
– Call history
If you need support or need this app be to customized for your call center, please contact us at [email protected].
Can anybody help me set this up with Podio?
It was working fine for what I needed but from last 2 weeks it has stopped working. It seems like Twilio has updated it’s API and this app is missing something. I’ve written so many times but NO reply so the customer service is very poor. I noticed that the community as well is very very small (50 people) where they redirect you and last post was made in 2018 so I’m doubting if we should continue using this product and look for alternatives. Anyone with similar experiences or suggestions to alternates??
The dialler works great for calls but the Zoho integration didn’t work. No matter what I tried it always says “Invalid Client. Client ID passed does not exist”
Hi,
I am planning to use this extension, could you let me know how can I enable call recording for each call. As I couldn’t find this option in screenshot or description anywhere.
Please let me know if it’s possible to record each call I am making through this extension.
Thanks
Works great! I had an issue and reached out to support, but the problem ended up being me :(. Support was quick & friendly.
There is definitely no free trial..? I installed and it immediately says my license is expired and I need to purchase full product. No trial at all. Very annoyed
Not working. When I mapped my Twilio paid account, and entered the outgoing phone number that trying to make the call, the extension restarted / reloaded all the time. No calls can be made.
Works great! I had an issue and reached out to support, but the problem ended up being with my mic. Support was quick, friendly, and helped diagnose the issue.
I love this plugin and use it almost every day. It just works!
It’s a great extension. But free trial expired and i want to upgrade to the paid version and it’s unavailable.
Help me.
I subscribed for 5 users yesterday and somehow go charged for 6. How do i cancel 1 subscription?
Thank you for the response and services. Great communication and instructions!
Awesome I run a 5 person call center, this app is exactly what I was looking for, my sales agents have at least doubled their productivity. If I could give it 10 stars I would.
AWESOME extension. 5 stars! Great functionality and features.
I’m a real estate agent in Virginia USA. I use Twilio Auto Dialer and CRM Helper to dial directly from Vortex/RedX platform. It’s the only Chrome extension that works on this platform. I have been using it for several months without issues. It has always been fast, easy and reliable. A couple of days ago I needed help and emailed support. They were very fast to address and resolve the issue. They asked me to share my screen with them and the issue was resolved within seconds. Very happy with this product and their support. Highly recommended
Great extension and perfect solution to our CRM/VoIP problem, found a minor bug, reached out to support and they had it fixed and a new release out in a timely manner with email updates along the way well worth the monthly cost.
Works great.
Solved problem of keeping separate phone while working.It is easy to use, I like the click to call functionality. It helped me alot.